2. Label your customers
Once you’ve created a buyer persona for your audience, get labeling. Ok, this may seem like a weird one; grouping individuals under categories – who wants that? Well, in this day and age people actually like being labelled. Think about it – an email ‘For extreme triathletes only’ lands in your inbox. Are you happy with that? I know I would be.
By labeling people, you’ll make them feel like they’re part of something and are recognised for the thing they are good at or enjoy doing. Get this right, and they are far more likely to take action.
3. Don’t Pitch! Problem solve
The key to great content is to offer useful information that will help your reader. People don’t want cold hard pitches anymore – they can see straight through that. Always keep the 90% rule in mind: 90% informative, related to solving the reader’s problem and 10% for the call to action, keeping pitching to a minimum.
As an expert in your field, you need to be giving away as much as you can in terms of useful tips, handy ideas and experiences that will help your audience. If you’re in the health food market, there’s no good in churning out new offers and product details. This gets boring and isn’t what will bring health enthusiasts to your site. Instead, writing articles on ‘How to create a quick post workout meal’ or ‘Top 5 foods for flawless skin’ will be much more useful and encourage people to buy into the products you offer.
Gary Veynerchuck’s Jab, Jab, Jab Right Hook offers some great strategies on how to make your content stand out and hook your audience in.
4. Be honest
Admit your shortcomings and be real, people love honesty and warm to relateable stories. Portraying a perfect image 100% of the time is not believable. Showing authenticity, whether you’re a blogger or a multi-national enterprise makes you more human and easier to connect with.
Social psychologist, Fiona Lee, conducted a study to see if companies which admitted their faults were seen to be more credible. She found that those who admitted their strategic faults actually achieved higher stock prices the following year, showing that admitting to shortcomings made companies still seem in control despite their shortcomings.
That isn’t to say you should go overboard – find the right balance and your audience will find it easier to relate.
5. Get your call to action right
This is one of the most important parts of your content as if your call to action is weak, then you’re not going to see those all important conversions. Think about who you’re talking to and what action you’d like them to take. A simple ‘click here’ or ‘call now’ is ok, but you don’t want to go with this every time. Have a think on how you can expand on this, to really entice your reader to act.
‘Try it for free’ or ‘Download your free sample here’ are more likely to get a click as people feel like they are getting value. Remember that this is an essential factor so give this the thought it deserves. To give you a hand, here’s a handy guide to different types of CTAs.
3. Dull content
There are plenty of businesses that just blog for the sake of it and pay very little attention to the content they are putting out there. This type of blogging isn’t going to attract more businesses and can actually do more harm than good.
Take time to develop a content plan and think about valuable advice and tips that you can share with your audience. A great starting point is looking at questions that you get asked frequently. Answering them in a blog post can be really helpful for readers and will help them to engage with you as a brand.